Legal Information

1. Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the website https://www.zedbee.in and all associated content, features, and services (collectively, the “Website”) provided by ZEDBEE Technologies Pvt. Ltd. (“ZEDBEE”, “we”, “us”, “our”, “Company”).

By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with any part of these Terms, you are not authorized to use this Website.

These Terms apply to:

• All visitors to our website
• Users who submit enquiry forms or contact us
• Anyone accessing our content, resources, or services

Separate agreements may apply to:

• Customers who have signed a formal Service Agreement for ZEDBEE products/services
• Enterprise customers with Data Processing Agreements (DPA) for handling energy metering data

2. Website Access & Use

2.1 License Grant

ZEDBEE grants you a limited, non-exclusive, non-transferable, and revocable license to access and use this Website solely for lawful purposes and in accordance with these Terms. This license does not include:

• Reselling or commercial use of the Website or its content
• Modifying, copying, or distributing the Website or its content
• Removing any proprietary notices or labels
• Using the Website for competitive analysis or benchmarking

2.2 User Eligibility

By using this Website, you represent and warrant that:

• You are at least 18 years old and have the legal capacity to enter into agreements
• You are not a person or entity prohibited from using the Website under applicable law
• All information you provide is accurate, complete, and truthful
• You will not use the Website for any illegal or unauthorized purpose

2.3 Account Responsibility

If you create an account or log in through the Website, you are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Notifying ZEDBEE immediately of any unauthorized use of your account

ZEDBEE is not liable for any unauthorized access to your account due to your failure to secure your credentials.

3. Intellectual Property Rights

3.1 Ownership

All content on the Website, including but not limited to text, graphics, images, logos, videos, software code, diagrams, charts, and interactive features, is the intellectual property of ZEDBEE Technologies Pvt. Ltd. or its licensors.

ZEDBEE’s intellectual property includes:

• Technology, algorithms, and software underlying the ZEDBEE platform
• Proprietary data analytics and reporting methodologies
• Design, layout, and organization of the Website
• Trademarks: “ZEDBEE”, logos, and brand names
• Published case studies, whitepapers, and research content

3.2 Limited License to Content

You may view, download, and print content from this Website for your personal, non-commercial use only, provided you:

• Do not modify or alter the content
• Keep intact all copyright, trademark, and proprietary notices
• Do not use the content in any way that infringes on ZEDBEE’s rights
• Attribute the content to ZEDBEE if you reference it

3.3 Restrictions on Use

You may not:

• Copy, reproduce, or distribute ZEDBEE’s content without written permission
• Use ZEDBEE’s trademarks or logos without authorization
• Reverse engineer, decompile, or attempt to discover the source code of ZEDBEE’s software
• Create derivative works based on ZEDBEE’s intellectual property
• Use content for competitive purposes or resale
• Scrape, crawl, or automatically extract data from the Website

3.4 User-Submitted Content

If you submit feedback, comments, or suggestions regarding ZEDBEE’s products or services, you grant ZEDBEE a worldwide, royalty-free, perpetual license to use, modify, and incorporate such feedback without obligation to you.

4. Disclaimers

4.1 No Warranty of Accuracy

While ZEDBEE strives to provide accurate and up-to-date information, we make no warranty regarding:

• The accuracy, completeness, or timeliness of Website content
• The accuracy of energy consumption data, analytics, or recommendations displayed
• The suitability of solutions for your specific building or use case
• Third-party information or content linked from our Website

4.2 No Professional Advice

Content on this Website is for informational purposes only and does not constitute:

• Professional engineering or energy auditing advice
• Financial, investment, or cost savings guarantees
• Legal, regulatory, or compliance advice
• Medical, safety, or health recommendations

Always consult with qualified professionals (engineers, financial advisors, legal counsel) before making business or investment decisions based on Website content.

4.3 Energy Data Disclaimers

ZEDBEE provides energy metering, monitoring, and analytics. Users should understand:

• IoT meter readings may have measurement tolerances or calibration variations
• System outages or connectivity issues may result in data gaps
• Analytics and recommendations are based on historical data and may not reflect future conditions
• Actual energy savings depend on building operations, occupancy, and external factors beyond ZEDBEE’s control
• ZEDBEE does not guarantee specific energy cost reductions or sustainability improvements

4.4 No Warranty of Uninterrupted Service

ZEDBEE does not guarantee that the Website or services will be:

• Available 24/7 without interruption
• Free from errors, bugs, or security vulnerabilities
• Compatible with all devices, browsers, or systems
• Unaffected by network outages or third-party issues

4.5 Third-Party Content Disclaimer

The Website may link to or embed content from third parties. ZEDBEE does not endorse, control, or assume responsibility for third-party content, including:

• External websites or resources
• Third-party software or tools
• Content provided by partners or affiliates

5. Limitation of Liability

5.1 Exclusion of Consequential Damages

In no event shall ZEDBEE be liable for:

• Indirect, incidental, special, or consequential damages
• Lost profits, revenue, or business opportunities
• Lost data or interrupted business operations
• Damages arising from your reliance on Website content or recommendations
• Third-party claims related to your use of the Website

5.2 Cap on Liability

Except where prohibited by law, ZEDBEE’s total liability to you shall not exceed:

• For non-customers: INR 100 (one hundred rupees) or the amount you paid to access the Website, whichever is greater
• For customers with a Service Agreement: The fees paid under that agreement in the preceding 12 months

5.3 Exclusions to Liability Cap

These liability limitations do not apply to:

• Gross negligence or willful misconduct
• Fraud or intentional misrepresentation
• Death or personal injury caused by negligence
• Breach of data protection or privacy obligations (covered under separate privacy policy and DPA)
• Violations of applicable law that cannot be waived

6. User Conduct & Acceptable Use Policy

6.1 Prohibited Activities

You agree not to use the Website for any of the following prohibited purposes:

• Illegal Activities: Violating any applicable laws, regulations, or rights of others
• Harassment: Sending abusive, defamatory, harassing, or threatening messages
• Hacking: Attempting to gain unauthorized access, bypass security, or compromise systems
• Malicious Code: Uploading viruses, malware, spyware, or harmful software
• Data Scraping: Automatically collecting data through bots, scrapers, or crawlers
• Spamming: Sending unsolicited messages or content
• Impersonation: Falsely representing yourself as another person or entity
• IP Infringement: Infringing on ZEDBEE’s or others’ intellectual property rights
• Competitive Intelligence: Using the Website to gather competitive information without authorization
• Privacy Violations: Collecting or misusing personal data of others
• System Abuse: Overloading the Website with excessive requests or traffic

6.2 Enforcement

ZEDBEE reserves the right to:

• Monitor Website usage for violations of these Terms
• Remove or restrict content that violates these Terms
• Suspend or terminate your access to the Website
• Report violations to law enforcement if necessary
• Pursue legal action against violators

7. Third-Party Links & Content

7.1 External Links

The Website may contain links to third-party websites, applications, and resources. ZEDBEE:

• Does not control or endorse third-party content
• Is not responsible for the accuracy, legality, or appropriateness of third-party content
• Does not guarantee the security or privacy of third-party sites
• Is not liable for any damages arising from your use of third-party sites

7.2 Your Responsibility

When visiting third-party sites, you should:

• Review their terms of use and privacy policies
• Understand their security and data protection practices
• Assess the credibility and reliability of their content

8. Modifications to Terms

8.1 Right to Modify

ZEDBEE reserves the right to modify these Terms of Use at any time. Changes will be effective upon posting to the Website. Your continued use of the Website after changes indicates your acceptance of the modified Terms.

8.2 Notification

For material changes that significantly affect your rights or obligations, ZEDBEE will attempt to notify you by:

• Posting the updated Terms on the Website with a new “Last Updated” date
• Sending you an email notification (if you have provided contact information)

8.3 Continued Use

Your continued use of the Website after updates constitutes your acceptance of the modified Terms. We recommend reviewing these Terms periodically.

9. Indemnification

You agree to indemnify, defend, and hold harmless ZEDBEE, its officers, directors, employees, agents, and partners from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Website in violation of these Terms
• Your violation of any applicable law or third-party rights
• Your submission of inaccurate, false, or misleading information
• Your use of the Website for unlawful purposes
• Third-party claims related to your conduct or use of the Website

ZEDBEE will notify you of any such claim, and you agree to cooperate fully in the defense.

10. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed, and the remaining provisions shall continue in full force and effect.

If a provision is severed, ZEDBEE may modify that provision to the minimum extent necessary to make it valid and enforceable while preserving the original intent.

11. Governing Law & Jurisdiction

11.1 Governing Law

These Terms of Use are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

11.2 Jurisdiction

You irrevocably consent to the exclusive jurisdiction and venue of the courts located in Chennai, Tamil Nadu, India for resolution of any disputes arising from these Terms or your use of the Website.

11.3 Applicable Legislation

These Terms comply with and are subject to:

• Digital Personal Data Protection Act, 2023
• Information Technology Act, 2000 and Rules thereunder
• Indian Contract Act, 1872
• Consumer Protection Act, 2019
• Other applicable laws of India

12. Dispute Resolution

12.1 Informal Resolution

Before initiating legal proceedings, we encourage you to contact us to resolve any dispute informally:

12.2 Negotiation Period

You agree to provide ZEDBEE with written notice of any dispute and allow 30 days for good-faith negotiation before pursuing legal action.

12.3 Mediation (Optional)

If negotiation fails, the parties may agree to engage a neutral mediator to facilitate resolution. Either party may initiate mediation by written notice to the other party.

12.4 Litigation

If disputes cannot be resolved through negotiation or mediation, they shall be resolved through court proceedings in Chennai, Tamil Nadu, as specified in Section 11.

13. Contact Information

For legal inquiries, terms clarifications, or to report violations of these Terms, please contact: