Platform — Real-Time Alerts & Fault Detection

Detect Faults.
Respond Instantly.

Continuous anomaly monitoring across every HVAC asset — from chiller trips and pump failures to filter blockages and temperature deviations. Multi-channel alerts ensure your team knows the moment something goes wrong, not hours later.

Real-Time
Detection
3
Severity Levels
4
Alert Channels

Live Alert Feed

3 Active
AHU-07 Fan Trip — Motor Overload
Fan frequency dropped to 0 Hz. Return air rising. Auto-failover initiated to backup schedule.
2 min ago
Critical
Chiller 2 — High Condenser Approach
Approach at 6.2°C vs design 3.5°C. CT fan speed already at 100%. Possible condenser fouling.
14 min ago
Warning
Floor 3 Zone B — CO₂ Exceeds 800 ppm
Fresh air fan speed increased to 55%. If CO₂ doesn't drop within 15 min, escalation triggered.
22 min ago
Warning
AHU-12 Filter Status → Dirty
Differential pressure across filter exceeded threshold. Maintenance ticket auto-created.
1 hr ago
Info
Secondary Pump SP-3 — VFD Communication Lost
Last data received 45 min ago. Auto-switched to SP-4. Engineer notification sent.
45 min ago
Info
Severity Classification

Three Tiers. Clear Priorities.

Every alert is classified by severity — ensuring critical equipment failures get immediate attention while informational alerts drive planned maintenance.

Critical

Equipment Failures & Trips

Chiller trips, pump failures, fan motor overloads, VFD faults, communication loss to controllers, and any condition that stops cooling delivery. Triggers immediate multi-channel notification.

Warning

Performance Deviations

High condenser approach, Delta-T outside design range, return air temperature deviation beyond ±2°C, CO₂ exceeding thresholds, abnormal power consumption, and efficiency degradation signals.

Informational

Maintenance & Status

Dirty filter alerts, UV tube failure detection, run-hour milestones, device not reporting, scheduled maintenance reminders, and configuration changes logged for audit.

What Gets Monitored

Anomaly Detection Across Every Asset

Continuous threshold monitoring and pattern analysis across the entire HVAC ecosystem.

Chiller Faults

Compressor trips, low/high pressure cutouts, oil pressure faults, refrigerant leaks, abnormal kW/Ton spikes, and approach temperature anomalies.

AHU Anomalies

Fan trips, motor overload, water valve stuck, Delta-T collapse, return air deviation, filter blockage, UV tube failure, and abnormal thermal power readings.

Pump & CT Faults

Pump trip, VFD communication loss, dry-run protection, overload, CT fan failure, abnormal vibration patterns, and flow rate deviation from setpoint.

IAQ Breaches

CO₂ exceeding ASHRAE limits, PM2.5 spikes, TVOC above safe thresholds, humidity out of range, and temperature comfort band violations per zone.

VAV & Zone Issues

Diffuser not reporting, damper stuck open/closed, zone temperature deviation, occupancy sensor malfunction, and thermostat communication loss.

Energy Anomalies

Sudden consumption spikes, off-hours energy usage exceeding baseline, meter communication failures, and billing data discrepancies.

Notification Channels

Alerts Reach You Everywhere

Critical alerts push through multiple channels simultaneously to ensure no equipment failure goes unnoticed.

Push Notifications

Instant mobile app push alerts with severity badge, asset ID, and one-tap navigation to the affected device dashboard.

Web Dashboard

Live alarm feed on the command center. Color-coded severity. Alarm history with timestamps, acknowledgments, and resolution notes.

Email Alerts

Detailed email with alarm description, affected asset, timestamp, and recommended action. Configurable escalation for unacknowledged alarms.

SMS Alerts

SIM-based SMS for critical alarms — reaches operators even without internet connectivity. Essential for after-hours fault notification.

Response Workflow

From Detection to Resolution

01

Detect

Continuous threshold monitoring. Pattern analysis identifies anomalies before they become failures.

02

Classify

Auto-categorize by severity (critical/warning/info) and asset type. Priority routing based on escalation rules.

03

Notify

Multi-channel alert dispatch — push, web, email, SMS. Configurable escalation if not acknowledged within set time.

04

Resolve

Auto-failover where possible (backup pump, schedule override). Manual resolution logged with timestamp and notes.

Business Impact

Why Real-Time Alerts Matter

Faster Response

Minutes vs. hours. Real-time detection means issues are addressed before occupants notice.

Prevent Cascading Failures

A chiller trip can overload remaining units. Early warning enables load shedding before damage.

Reduce Downtime Costs

Every hour of HVAC failure costs in occupant complaints, productivity loss, and emergency repair bills.

Predictive Maintenance

Pattern analysis surfaces degradation trends — schedule repairs before failures, not after.

Never Miss a Critical HVAC Fault

Real-time detection. Multi-channel alerts. Auto-failover where possible.

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